What is your return policy ?
Call 520-320-0104 for return authorization then ship to:-
Artistry in Glass,
3423 E Grant Road,
Tucson AZ 85716.
Your cost will be refunded less a 12% re-stocking fee. Shipping and handling charges are not refundable.
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Do you have a minimum order ?
Yes: orders for less than $25.00 are assessed a minimum order surcharge of $5.00 (in addition to shipping and handling).
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Which shipping carrier do you use ?
Orders are normally shipped by UPS ground. P.O. Box addresses are not permitted. Call 877-667-8050 for express delivery options.
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Do you offer discounts for volume orders ?
Special pricing may be available for quantities of 20 or more of certain items. Call John Wakefield at 520-320-0104 for details.
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Do you ship overseas?
Yes: but extra shipping charges apply to addresses in Alaska, Hawaii and non-US countries. Call 520-320-0104 for specific information.
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Where do you ship from ?
Shelfsupports uses a network of warehouses across the US . Your order will be sent from the closest warehouse in which stock is available. Owing to shortages you may occasionally receive an order from two locations.